SCCC: Commercial Sales Executive (Deadline – Nov 29)

Who are we

Surrey County Cricket Club is committed to making sure cricket is a game for everyone. We believe that cricket should be based on the concepts of fair play, teamwork, and meritocracy and we know that there is work to do to make cricket truly accessible. We are looking for people to join us on the journey of handing cricket over to future generations as the most inclusive and diverse sport in the world.

The Position

The Commercial Sales Executive will have experience in selling premium packages and managing the accounts of key clients ranging from high-net-worth individuals to large corporates. They will proactively sell Premium Packages, Memberships, Group Sales, Debentures and Hospitality throughout the 12 month sale cycle.

As part of a small but high functioning team you will be keen to get on the phones to consultative sell, be tasked with assisting in generating new sales, increasing revenues and hitting targets through new and existing premium clients, as well as supporting the wider Commercial Team.

PREMIUM SALES

• Proactively sell Ticket + / Premium packages for all Domestic Cricket at the Kia Oval

• Maintain the SCCC booking process and fulfilment of all bookings before matchdays

• Effective communication with clients and members

• Adopt the proactive sales strategy to grow new sales

• Proactively generate sales and reactively sell both domestic and international premium packages to hit monthly targets

• Record all sales activity on Salesforce, managing a personal pipeline ensuring all data is up to date
• Maintain accurate data input in Secutix with all ticket sales
• Responsible for personally developing new and existing business
• Supporting the Operations team on matchdays ensuring all premium areas are in the same condition as they were sold
• Contact all clients before and after matchdays with relevant information and after sales care
• Client visits on every matchday

AUXILIARY AREAS

• Assist in sales for Hospitality, Debentures, Membership On sale Days and support the MASS Team

• Be a representative for SCCC

• Account management for all clients

• Achieve agreed Key Performance Indicators (KPI’s) and targets set by Head of Hospitality Sales

• Aim to always meet customer needs and exceed customer expectations

• Consistently ensure the highest standards of accurate and timely customer, staff and management information

• Be an active team member sharing ideas and participating in team spirit

• Always maintain excellent product knowledge

• Participate in sales promotions and applicable familiarisation trips

• Be aware of competitor activities & industry trends

• Proactive in building relationships and encourage cross-selling / up-selling to existing club partners
• Network throughout the events, hospitality and sporting industry

The Person

The successful candidate will have the following experience / skills / qualities:

Essential:

• Strong interpersonal skills

• Ability to communicate and convey key messages by phone, email and face-to-face

• Excellent negotiation skills

• Good organisation skills

• Personal resilience, with the ability to self-motivate

• A proven track record in sales, including developing new business

• Experience of working to targets and deadlines
• Ability to work under own initiative

Desirable:

• Use of Salesforce / Ticketing systems

• Black book of clients

• Previous experience of outbound sales

• Experience of working within sports/events

Up to £30,000 dependant on experience

5% Club Bonus Scheme

23 days holiday increasing to 28 days based on length of service

Non-Contributory Pension scheme / Private Health Care

Membership for domestic games, Tickets for International Games and loads more

To Apply

Please apply by sending a cover letter (no more than one side of A4) and CV outlining why you are suitable for this role. Closing date for applications is Friday the 29th November at 5pm.

We want to make all opportunities at Surrey County Cricket Club accessible to anyone who wants to apply. If submitting a written application is not the best way to tell us about your skills and experience, please let us know and we will discuss it with you.

At Surrey County Cricket Club, we really understand the importance of different voices, experiences, perspectives and backgrounds within all workforces. Our workforce is no different and we strongly encourage applications from members of minority groups and all sections of the community.

If you think you might have these skills but are not 100% sure, please do still apply and let us decide. We know that people often rule themselves out of interesting opportunities assuming that others will be more successful but please don’t be that person. We want to hear from the widest cross-section of the community.

Surrey County Cricket Club is committed to safeguarding and protecting the children, young people and adults at risk that we work with. As such, all posts are subject to a process of vetting, including the disclosure of criminal records if required and the seeking of references. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our organisation.